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FAQs2018-05-11T09:04:24+10:00

Frequently Asked Questions

CAMEL MILK

What does Camel Milk taste like?2018-04-19T21:13:48+10:00

A. Camel Milk is nearly identical in taste to regular milk. Some people note it is slightly salty with a sweet aftertaste. Although low in fat, it has a delicious creamy body to it.

Does Camel Milk need to be refrigerated?2018-04-19T21:13:36+10:00

A. Yes, Camel Milk is a cold product and needs to be refrigerated at 4 degrees. We recommend storing your milk at the back of the fridge rather than the door, where the temperature fluctuates.

Is your Camel Milk pasteurised?2018-04-19T21:13:27+10:00

A. Yes. We gently pasteurise our milk (instead of harsh pasteurisation) before rapidly cooling it. This process preserves the integrity and nutrients of our Camel Milk. It is illegal to sell raw milk in Australia.

Is your Camel Milk homogenised?2018-04-19T21:13:18+10:00

A. No, there is no need to homogenise Camel Milk as it is so low in fat and is naturally homogenised.

How long does QCamel milk last for?2018-04-19T21:13:09+10:00

A. Once pasteurised our Camel Milk has a refrigerated shelf life of 2.5 weeks.

How long does Qcamel Yoghurt Smoothie last?2018-04-19T21:13:00+10:00

A. Our delicious Mango and Honey Yoghurt Smoothies have a 6-week refrigerated shelf life.

Can you freeze Camel Milk?2018-04-19T21:12:50+10:00

A. Yes, QCamel Camel Milk can be frozen for up to 6 weeks from the use-by date.

There is a layer of white cream on my milk, is this normal?2018-04-19T21:12:39+10:00

A. Our Camel Milk is non-homogenised and as a result it can naturally separate, hence the layer of cream. This is one of the ways you know our milk is completely natural and healthy! A quick shake of the bottle will fix this.

How much Camel Milk should I have a day?2018-04-19T21:12:25+10:00

A. We recommended 125ml/half a cup of Camel Milk on an empty stomach on waking or bedtime. But there really is no limit to how much you can drink a day.

Can I cook with Camel Milk?2018-05-09T11:23:22+10:00

A. Absolutely! Camel Milk can be a delicious and nutritious milk replacement for most of your favourite recipes. Whether it be a breakfast smoothie or over cereal, in baking recipes, pasta sauces or in your tea and coffee. Camel Milk panna cotta is a favourite of ours at QCamel.

Can I have Camel Milk in my coffee?2018-04-19T21:12:06+10:00

A. Camel Milk froths well and makes beautiful, smooth and buttery coffee without making you feel bloated.

How do you make your Camel Milk so white?2018-04-19T21:11:56+10:00

A. Believe it or not, Camel Milk is naturally stark white, which is why you might have heard it being referred to as ‘white gold.’ We do not add or take away anything from the milk to effect its colour.

Why does Camel Milk cost so much?2018-04-19T21:11:47+10:00

A. Camel Milk is very expensive to yield, the major factor being that you cannot milk a mother without her calf. This means it takes twice as much animal husbandry to produce each litre of milk. As part of producing a premium health product, QCamel is also committed to organic, ethical and farming practices, which contribute to a premium price.

CAMEL MILK

Is QCamel Camel Milk organic?2018-04-19T21:30:51+10:00

A. While we are not certified organic (yet), we follow organic farming practices which include: no use of hormones, antibiotics or grain, ethical treatment of our animals, pasture fed and organic hay as well as producing our own feed.

How do you milk a camel?2018-04-19T21:31:19+10:00

A. Milking a camel is relatively the same as milking a cow, it’s just a bit higher off the ground. They have four teets and we use a special milking machine attached to her udder. However, there is one major difference in our dairy operation – our baby camels remain beside their mother in a specially designed milking race while we milk them.

How is QCamel sustainable?2018-04-19T21:31:43+10:00

A. Part of producing a health product is being healthy to the environment. We are committed to being sustainable by using rain water, utilising camel by-products and having milk bottles that are recyclable and BPA PET Free (Chemical Free).

How is QCamel ethical?2018-04-19T21:32:09+10:00

A. We are passionate about providing the highest standards of ethical production in Australia and across the world. Head to our ‘Our Ethics’ page to find out more.

Do your babies still get the milk?2018-04-19T21:32:36+10:00

A. Absolutely. We share the milk with our calves ensuring that they grow up big and healthy, only taking a small amount each day. We allow the mother and her baby to bond for 2 months before they head to the dairy, and let the mother naturally wean her calf when she decides it’s time.

VISIT US

Can I come visit QCamel farm?2023-10-03T15:26:51+10:00

A. Yes, we welcome people of all ages to our farm for ‘Camel Cuddles’ Farm Tours. Bookings are essential, please head to our ‘Tours‘ page for more information and to book.

Where is your farm?2018-04-19T21:27:19+10:00

A. We are nestled on the beautiful Sunshine Coast, QLD. If you would like to visit our farm please book a place in one of our of tours after which our address will be provided to you.

Can media personal visit your farm?2018-05-09T11:25:10+10:00

A. Yes, please contact us directly to arrange a media call at QCamel farm.

WHERE TO BUY

Where do you stock your Camel Milk and other products?2018-05-09T11:28:15+10:00

A. We have stockists across QLD, NSW and ACT. Head to our ‘Find a Retailer‘ page to discover your closest store.

My local store doesn’t stock your Camel Milk, what can I do?2018-04-19T21:19:25+10:00

A. You can contact us or your preferred health food store about stocking QCamel Camel Milk. By making contact and asking to stock it, you are creating a demand and a customer base for that store.

How can I get your Camel Milk delivered?2018-05-09T11:29:07+10:00

A. Yes, head to our ‘Products‘ page to make a private order and get our products delivered straight to your door.

Do you ship Internationally?2018-05-09T11:38:59+10:00

A. We currently ship to Singapore and New Zealand. Please contact us directly to arrange an International order.

CAMEL QUESTIONS

Do your camels spit?2018-04-19T21:22:37+10:00

A. No, we promise! We are happy to debunk this very common myth.

How long does a camel live for?2018-04-19T21:23:09+10:00

A. Around 40-50 years in captivity.

How long is a camel’s gestation period?2018-04-19T21:23:44+10:00

A. Camels are pregnant for 12-14 months. A mother can even stop mid-labour and hold onto her baby for weeks if she feels it isn’t the right time.

Do your camels have one hump or two?2018-04-19T21:24:09+10:00

A. We have Dromedary Camels, which are one-hump camels. They are native to the Middle East and perfectly suited to the hot, dry Australian climates. Two-hump camels are called Bactrian Camels. They are native to colder climates like Mongolia and Central Asia and are not found in Australia.

HEALTH QUESTIONS

What are the health benefits of Camel Milk?2018-05-09T11:40:03+10:00

A. Head to our ‘Why Camel Milk?’ page to find out the health benefits of Camel Milk.

Is QCamel Camel Milk gluten-free?2018-04-19T21:35:20+10:00

A. Yes, our Camel Milk is Gluten-Free. We do not feed our camels grain ensuring that this does not filter through to the milk.

I have diabetes, can I have Camel Milk?2018-05-09T11:41:00+10:00

A. We have many clients who use Camel Milk for their diabetes. We alwasy encourage customers to consult a doctor and do their research before deciding Camel Milk is right for you. We happily provide research articles on our ‘Why Camel Milk?‘ page. Ongoing research will provide further insights.

Is it safe for my child to drink Camel Milk?2018-04-19T21:36:36+10:00

A. Yes, Camel Milk is a delicious and nutritious drink for adults and children to enjoy. As per medical advice, children under the age of 12 months shouldn’t drink camel milk for the high protein levels.

I have sensitive skin, can I use your camel milk soap?2018-04-19T21:37:05+10:00

A. Yes. Camel milk is naturally antibacterial and is suitable for sensitive skin conditions. We also use nothing but natural and essential oils in our soap production.

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